Contact
Email is the fastest route. It is also the only one.
A short note beats a long intake form. Tell me what you are trying to do, roughly when you need to do it, and what you have already tried. I read every email and reply within two business days.
Fit
Long-form case study work. Enterprise and internal tools. Civic and public-sector services. Content-heavy interfaces where the writing is the product. Research-led redesigns where the product has lost its shape.
Not a fit
Brand, marketing sites, or freelance wireframing. I do not take work that is purely visual, and I do not charge by the artifact. Engagements are retainer or fixed-fee, with a scoping call before either side signs anything.
Reply time
Two business days, almost always. If I cannot take the work, I will say so in that reply and, when I can, point you at someone who can.